Teamwork - When our team cooperates and communicates we are able to deliver to your team.
Reliable/Accountable - We expect our team members to be reliable and accountable, so that we can be reliable and accountable to your team.
Efficiency - Along with our heart, we follow processes and use thoughtful technology, so that we can deliver the best experience consistently to everyone, every time.
Continuous Process Improvement - If something isn't working, we fix it. Whether that means we fix the immediate problem for you or adjusting an entire process, our staff is empowered to fix it.
Fun and Friendly - When we succeed in the first four values, work can be fun. We want your team to enjoy healthcare too!
Work-Life Balance - We want our staff to be focused and refreshed during every patient interaction. We close early on Fridays, adjust our schedule for staff planned absences, and take time for team building. Don't worry though, we still provide 24/7 access to a healthcare provider.
KC is a Certified Family Nurse Practitioner with over 25 years of experience in healthcare. She mostly oversees the infusions during the week, along with Darlene. Her office dachshunds, Bongo and Dash join her in the clinic most days. They are very friendly, but don’t worry we lock them up if dogs aren’t your thing.
She is an Army Nurse veteran, a Mom and a popcorn lover. She has lived in Hawaii and Washington DC, but loves her hometown of Albuquerque.
Fun Fact: KC played on the All Army Volleyball Team.
Victoria Valdo is our friendly face at the front desk. She attended the Sherman Indian High School in Riverside California and then went on to Pima medical institute where she graduated with honors and perfect attendance. Victora is extremely organized which helps in raising her dinosaur loving three-year-old. In her free time, she loves to do make up and recreate looks, with her favorite makeup line, Jeffery Star Cosmetics.
Melissa, our Office Manager, has 18 years of healthcare experience under her belt. She hailed from California but has served New Mexico residents for over 30 years. Her hubby, 6 children, and 2 adorable mini pinschers keep her personal life joyful. She spends her “me time” crafting and decorating.
Fun Fact- She’s an avid bookworm and devours 450+ WPM.
Norma grew up in southern California but spent a lot of time in New Mexico. Norma plays volleyball and is also a dog walker, but gets to go home to her dog Rocky. Norma is going to school to be a social worker and has medical experience from the Career Enrichment Center and helps take care of her stepbrother with special needs.
Renee, our nurse practitioner, has been in the healthcare industry for 13 years. She relocated with her husband to New Mexico in June 2021. Her two fur babies, Rascal and Sox, are her treasures. She also loves weight lifting and yoga.
Fun fact - Anything with chocolates and peanut butter? Oh yes, she’s obsessed with it!
Darlene joined Well Life ABQ in 2019. She manages most of the infusions and juggles many other responsibilities in both the Infusion Clinic and Well Life ABQ. As a former Labor and Delivery nurse, she has a lot of experience with venous access. You are literally in good hands!
She is a California native and moved to Albuquerque with her husband, John in 2006. Together, they have two children ages 11 and 9.
When she is not working or managing the family’s busy schedule, she loves hiking, painting and watching movies. She also loves trying new foods…so make sure to tell her about your favorite new restaurant.
Employers choose to offer Direct Primary Care at Well Life ABQ as a benefit because it provides employees with convenient access to high-quality care.
